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How AI Can Help You Elevate Your Digital Marketing

Artificial Intelligence (AI) is already reshaping most industries, such as finance, retail, and tech, and changing the way companies do business. But, can this transformation be applied to digital marketing too?

The numbers seem to point to that.

Reports show that 47% of organizations already have a clear digital marketing strategy that also includes AI while 84% of companies agree that an AI-oriented marketing strategy will give them a competitive advantage.

But, how can you use artificial intelligence to improve your digital marketing transformation?

Here are some tips.

Use AI to Make Better Decisions About Your Digital Marketing Campaigns

Most companies use AI for data collection. Rather than compiling data about their target audience manually, they use artificial intelligence to identify, collect, and aggregate every customer interaction into useful data that they can then use to create better marketing campaigns.

With this data thoroughly compiled, organizations can use AI to create more meaningful, personalized interactions with their target audience.

Think about the last time you’ve visited the page of an online retailer like Amazon. You’ve probably received suggestions of products that you may enjoy. These suggestions are made based on your past purchases and browsing and their goal is to improve and personalize your online experience.

Engage Your Audience With Chatbots

You Would Probably Need An Army Of Customer Support Representatives Working 24/7 If You Want To Provide Excellent Customer Support To Your Customers. With Chatbots, You Can Answer And Address Your Audience’s Most Common Questions And Concerns And Help Them Move Down The Sales Funnel.

While Chatbots Are Nothing New, Especially For Retail Businesses, Machine Learning Has Made It Possible For These Bots To Better Understand And Compile Human Speech. It’s Called Natural Language Processing (NPL) And Is Used In Chatbot Technology To Make Them Understand Basic Requests From Customers And Mimic Human Language Better.

AI Can Help You Create Better Content

Content plays a significant role in the customer’s purchase process. One report found that 60% of consumers think that blog posts can impact their purchasing decision.

But, as we all know, creating high-quality content on a regular basis can be quite difficult and time-consuming.

With AI, you can brainstorm more content ideas and do it faster. Moreover, you can analyze the behavior of your readers as well as the performance of your existing content and identify any gaps. For instance, if you notice that your audience leaves the page without taking any action, your AI tool can make suggestions for improving your CTA or adding content that can address their potential concerns.

Are You Ready to Include AI in Your Digital Marketing?

When it comes to machine learning, there seem to be two sides. There are those who are excited about the future and those who fear that machines will take their jobs. For digital marketers, artificial intelligence can only help improve their marketing campaigns and reach their audience better and more effectively. Savvy businesses are already aware of this benefit and are beginning to introduce machine learning in their digital marketing strategy. How about you?

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3 Reasons Your Social Media Traffic Is Low and What to Do About It

A lot of businesses are using social media as a way to reach their audience, build awareness, and generate more traffic to their websites. However, they may not be getting everything they would have hoped for with social media marketing.

With over 3.6 billion people using social networks every day, how come your social media traffic is so low?

Here are a few possible reasons and what you can do about them.

Organic Reach Is Declining

One of the reasons a lot of businesses are seeing a drop in their social media traffic has nothing to do with their strategies, but the algorithm updates most social networks underwent. In an effort to provide users with the best and most relevant content, social media platforms like Facebook have significantly reduced the reach of the content posted by brands. The average reach of an organic post on Facebook is 5.20%, meaning that only one in 19 followers actually gets to see your non-sponsored posts.

Pumping advertising dollars into each social network isn’t a solution for most businesses but neither is ignoring social media altogether. So, what can you do? We’ll talk about this below.

You Are Not Using the Right Channels for Your Audience.

According to one report from Search Engine Journal, the top social media platforms for driving traffic to your website are Facebook (62%,) Twitter (22%,) LinkedIn (10%,) and Pinterest (6%.)

Does this mean that these are the only social media platforms that you should be using?

Of course not! You should choose your social media channels based on your audience. If you are a fashion brand, for example, it would make more sense for you to use Instagram (although this channel is not even on the list mentioned above,) Pinterest, and Facebook rather than Twitter or LinkedIn.

You Don't Have a Content Strategy

Social media marketing doesn’t mean just posting daily content on a few platforms and calling it a day. You need to have a clear goal and a content strategy in mind if you want to achieve your objectives.

How Can You Increase Social Media Traffic?

If you look at these issues closely, you will notice that they all have a common denominator: your target audience.

You cannot generate more traffic to your website through social media if you don’t have a clear understanding of who your audience is, what channels they are using, the type of content they prefer, what their pain points and interests are, and so on.

Here are some tips.

After you’ve identified the social media channels your audience is the most active one, try to determine the type of content they like. Identify the thought leaders in your industry on each platform, analyze, and mimic their content.

Over To You

Social media marketing can take a lot of time and hard work until you design the right strategy for your business. But, once you do it, the effort is all worth it.

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How Chatbots Revolutionize Enterprise Customer Service

Do you want to talk about the meaning of life, or are you interested in nuclear physics? (Do you want to increase your company’s revenue 100 times?) My name is Kate; I am a chatbot. I can help you with any question!

Chatbots still can’t consult with you on precise business strategies that will work, but they are close.

What Is a Chatbot?

A chatbot (short for chat robot) is a computer program that maintains a conversation with a user in a natural, written or spoken language. A chatbot can understand the intent of the user. It sends a response based on data of the organization and the business rules.

Vivid examples of chatbots that recognize people’s speech are Amazon’s Alexa or Apple’s Siri.

A single chatbot can already give company departments a head start as it may gather data, analyze it, provide assistance with various issues and much more.

Studies show a whopping 80% of businesses want chatbots by 2020. That means that soon we will see launches of truly useful bots that will revolutionize the way in which companies do business and how consumers interact with enterprise services.

Which Chatbots Are Applied in Business

There are three main types of chatbots: front-end AI-powered bots, AI-assisted human agents, and human-assisted AI.

A front-end AI-powered bot is a conversational computer program that can interact directly with a customer without human intervention. These kinds of chatbots handle these queries like FAQs.

However, there are some options for human assistance. First is upfront choice; it takes place when a client can choose from the very beginning to communicate with a person instead of chatting with the bot.

The second option is called human takeover — this is pretty similar to the option mentioned above. Every user starts to interact with a bot. But any user can request to talk to a human when a bot don’t know some specific things concerning the conversation. For example, when a chatbot cannot recognize a query it directs the message to a human.

An AI-assisted human agent is a human customer service representative who is supported by AI technology.

The idea behind bot assistance is that the users themselves never actually communicate with a bot. All questions that a customer asks are forwarded to human operators. The bot analyzes the content of each message from the user and distribute it through different organizational channels.

In enterprises, the bot decides which department or operator is best suited to take care of the inquiry.

A human-assisted AI is the natural evolution of the previous example. The primary decision maker here is the chatbot, but it is supported by a human. A system decides whether the issue can be resolved by a chatbot or if it needs human interaction by the defined level of confidence.

Each message is analyzed and classified using Artificial Intelligence. If there is no information concerning the issue in the database, the system automatically redirects the message to a human operator.

When a bot have a low confidence it forwards the message to human operators — they review messages and send them out.

The disadvantage of this type of system is that a lot of operators should be available to shorten response time to a minimum, especially if the user thinks he or she is chatting with a bot. On the other hand, only a few operators are needed to supervise the bot.

How Chatbots Revolutionized Enterprise Customer Service

Chatbots can produce significant savings from a long-term perspective as they will contribute to cutting customer care costs by up to 29%, as BI Intelligence reports.

Customer service is one of the most resource-intensive departments in a company because the staff spends their day answering queries, gathering and analyzing information about customers, communicating with other departments, and much more.

It is a common knowledge that customer service chatbot changes the way people interact with service, but how, what are the functions and capacity?

Chatbots can provide customer relationship management. They can congratulate a customer on their birthday or ask how their son liked a T-shirt bought in your E-shop.

This type of relationship can increase customer loyalty.

Chatbots respond intelligently and exclude the human factor (errors). When communicating with chatbots, there are no misconceptions — either a bot knows the answer, or it does not.

Gartner predicts that by 2020, customers will be able to manage 85% of their relationship with an enterprise without ever interacting with a human.

Chatbots are always online

This is a very important point because 50.6% of customers want to receive a response to their queries 24 hours a day, 7 days a week.

Chatbots can meet these customers’ expectations.

Chatbots can understand natural spoken language

Thereby customers can find any product they want faster and easier using voice search.

Let’s take Amazon’s Alexa, for example. People can now order a new computer with a simple order to Alexa while sitting at home and drinking coffee.

According to a Google study conducted by Northstar Research, more than half of teens (ages 13–18) use voice search daily, and 41% of U.S. adults speak to their devices on a daily basis. The use of this technology is growing every day.

They can be integrated with E-commerce websites so people won’t get lost on millions of web pages. When communicating with chatbots, customers have the ability to find everything they need concerning a particular product.

Moreover, a chatbot can analyze social media and take orders through Facebook Messenger and comments so that a company will not lose potential customers.

A survey by Facebook IQ found that 53% of people said they were more likely to shop with a business they could message directly.

They optimize and update themselves regularly thereby providing customers with the latest information and changes that were made on a website to which they are integrated.

A Glimpse Into The Future of Chatbots

Gartner provides some variants of potential chatbot usage for enterprises. Among them are the following:

  • Call center help desk. In the future, chatbots will potentially be able to reduce the number of help desk staff members. They will facilitate the handling of routine requests with automated responses.
  • Equipment diagnostic inventory management.

The integration of chatbots with Internet of Things technologies will give workers the ability to receive automatic notifications when a product is out of stock, for example, or if a delivery has arrived at its destination.

An Oracle survey shows that 48% of 800 surveyed executives and officials from France, the Netherlands, South Africa, and the UK said that they already employ chatbots and automation tools for their sales, marketing, and customer services, while 40% will implement automated technology by 2020.

Conclusions

We can definitely say that сhatbots are the future of enterprises. They have already been integrated with a huge number of E-commerce platforms at this time. They communicate with people on social networks and answer queries in search engines.

Chatbots have several advantages when used for customer service purposes. Among them are:

  1. Customer relationship management, which helps take care of every customer 24/7.
  2. Quick and intelligent response to queries, which may save customers’ time.
  3. Understanding of natural spoken language, which makes service available for customers wherever they want.
  4. Integration with E-commerce platforms, which makes shopping much easier for customers.
  5. Regular updates and optimization, which provide customers with the latest information.

All these benefits revolutionize the customer experience and result in increasing expectations towards the quality of a company’s customer service.customer service chatbot

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10 Tantalizing Truth Brands Should Know About Developing An Immersive Media Strategy

According to data from Statista Research, the virtual reality software/hardware market for consumers is expected to be worth more than 14 billion U.S. dollars by 2021 (statista.com/statistics/528779/virtual-reality-market-size-worldwide). When you realize this statistic is for consumer usage alone and doesn’t include business, government, or military usage, you begin to realize just how truly staggering the future of immersive reality is for those smart enough to innovate.

Everything from AR (augmented reality), VR (virtual reality), and MR (mixed reality) will transform how companies connect with consumers in the future. Unfortunately, far too many brands are burying their heads in the proverbial sand, hoping that immersive reality won’t impact the future of their consumer outreach efforts. If your brand is smart enough to see the writing on the virtual reality wall and wants to prepare for the future of digital marketing, it is imperative to start facing the facts of immersive media. To help you better understand how consumer connections will change in the future, following are 10 tantalizing truths brands need to understand about developing an immersive media strategy.

1) Immersive media is increasingly being used for educational purposes. From students in the classroom to doctors in the operating room, immersive reality is exploding in popularity. If your brand is interested in educating consumers on the benefits of your products/services, developing an immersive media strategy will be critical in competing with forward-thinking brands in your market sector.

2) Immersive reality is also being used by companies in the hospitality and tourism sector to increase revenues. Companies understanding the potential of immersive experiences to increase revenues will be best prepared to capitalize on profit-generating outreach opportunities. Creating an immersive media strategy now means your brand is poised to take advantage of opportunities as new virtual and augmented reality technologies become available.

3) Immersive media isn’t just about experiences you can see. Increasingly, brands are innovating in the immersive audio space (youtube.com/watch?v=9UQ8e98Br3Y). From surround sound within a virtual reality environment to voice-enabled technologies, sound is one of the next frontiers in immersive experiences. Understanding the importance of immersive audio is crucial for brands wanting to maximize the potential of their IM strategy.

4) Immersive media is also making its way into sectors like architecture and construction. Businesses within markets like real estate, home renovation, and décor had best be prepared for the technological shift coming their way. As mixed reality, augmented reality, and virtual reality become more mainstream, expect to see increasing demand from B2C and B2B consumers for immersive media marketing. Developing an immersive media brand development strategy now means you’ll be able to build a reputation as a thought leader while competitors are struggling to come to terms with their new marketing reality.

5) Product design will also be influenced by the increasing use of immersive reality. When end users can experience a product or service from within a virtual atmosphere, there is an increasing need to improve multiple design facets of a product/service. It will no longer be good enough to design in a 2D or 3D atmosphere; product designers will need to create in a way that takes immersive tactile influences into account.

6) Advertising is one of the most exciting opportunities for immersive media, everyone is trying the latest marketing strategy with tools like paraphrase tool – best sentence rephraser | seotoolscentre to achieve and increase your business in a fast and easy way. Companies understanding the potential of creating innovative virtual/augmented/mixed reality experiences for their target consumers will be at the forefront of immersive advertising. Everything from the way products are advertised on social media to how they’re portrayed on television will adapt as immersive technology becomes mainstream.

7) Mobile gaming is another immersive marketing opportunity smart brands will capitalize upon. With smartphones becoming more advanced each year, mobile gaming is prime marketing ground for savvy companies wanting to turbocharge their customer acquisition rates. Whether its through the development of a brand-specific immersive mobile game or through advertising on a popular immersive game, there will be a rush of activity as companies wake up to the reality of increased brand positioning via immersive mobile gaming.

8) Expect to see growing interest at the intersection of social media marketing and immersive media. Companies like VR Scout are already innovating in this area with technologies like augmented avatars and virtual reality environments (vrscout.com/news/avatars-and-environments-social-vr). As technology shifts to AR/VR/MR environments, social media platforms like Facebook, Twitter, and Instagram will need to innovate to keep up with the times. Starting to develop a digital strategy for your brand that includes immersive reality will mean you’re prepared when social media outreach collides with augmented reality, virtual reality, and mixed reality.

9) The field of data research is also being impacted by immersive media advances. Companies are now able to research interactions in an augmented/virtual environment and discover everything from consumer reactions to product short-falls. Understanding how data research will be influenced by the move to immersive reality is key for companies wanting to develop a sizable lead over competitors.

10) In case you think all immersive media interactions will take place in a virtual world, be prepared for mixed reality interactions out in the real world too. Innovation is already happening with augmented reality bus stop advertising and in-store display advertising. Brands should be prepared for everything from their digital signage to their billboards to be influenced by immersive reality technological shifts.

As the above examples clearly indicate, immersive media will transform the future of brand marketing. Regardless of which niche your business is in, how you interact with your target customers will change. Developing an immersive media strategy now is essential if you don’t want to be left behind as technology transforms how customers interact with your brand. What are your thoughts? Will your business be doubling-down on an immersive reality marketing strategy?

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3 Challenges of IoT Adoption and How Enterprises Can Overcome Them

Today we can say with confidence that the Internet of Things (IoT) has penetrated into all spheres of business. Enterprises from a variety of areas invest into the IoT in order to make this technology serve their needs. Google actively uses IoT solutions for its own purposes aims and offers similar services to other companies.

Google Cloud IoT core, the latest addition to Google Cloud Platform, brings device management, machine-to-machine communication, security, and analytics to connected devices (Source: cloudplatform.googleblog.com)

Lufthansa processes real-time aircraft, airport, and weather sensor data to improve on-time performance and enhance the customer experience. However, is the implementation of this technology provided to all enterprises without difficulty? No, and the whole idea is that the adoption of the IoT is a very delicate and risky task.

In this article, we will discuss some of the challenges faced by enterprises that want to implement IoT technology and talk about ways to avoid them.

Why Knowing About the Challenges of Adopting the IoT Is Important

Let’s discuss the reasons why enterprises should be aware of the potential problems of IoT implementation.

Enterprises will be able to avoid additional costs and security issues during IoT implementation

More and more CMOs, CEOs and other executives of enterprises are becoming increasingly concerned about this technology. The Telecommunications Industry Association (TIA) survey confirms that,

“Internet of Things solutions have reached critical mass, fast becoming a top concern for U.S. enterprise decision makers.”

Approximate annual revenue of companies participating in the research (Source: tiaonline.org)

So why do they need to know about the challenges of IoT adoption? The answer is very simple.

As the old proverb says, “forewarned is forearmed.”

Any enterprise that plans on implementing innovations needs to know all of the possible risks connected with it, especially if it concerns things such as the introduction of new and previously unused technologies.

In addition to the fact that introducing new technology is costly, it can also lead to unpredictable consequences. Incorrectly implementing IoT technology can make everything worse than it was by paralyzing or disrupting the work operations of the company. For example, if the process of adoption is performed by under-qualified people, they may unwittingly leave a security hole within the systems of an enterprise. This can lead to a leakage of customers’ personal data, and, as a consequence, to a loss of customers. To prevent such an unpleasant turns of events, enterprises need to know about the possible challenges and issues of IoT adoption. With the help of an all-in-one workspace collaboration shared between all the employees, companies can stay on top of their work easily and make sure tasks are organized and completed on time.

BI Intelligence forecasts that,

“Businesses will be the top adopter of IoT solutions.”

So they must know all the pitfalls and how to get around them.

“The IoT’s value is never greater than what management is prepared to do with it,”

wisely concludes Meta S. Brown, a Forbes contributor and technology expert.

In knowing how to deal with challenges, enterprises will be able to surpass competitors who do not have this knowledge

The second reason why executives of business firms need to be aware of potential problems associated with IoT adoption directly follows from the previous paragraph. I have already said that the adoption of the IoT is trending. But, the truth is that this trend is rapidly gaining momentum. If only a limited quantity of enterprises start allocating funds now for the implementation of IoT solutions, then in two years most enterprises will be actively using IoT technology.

“IoT will become a mainstream enterprise element by the beginning of 2019. 44% of 2020 IT budgets, on average, will be dedicated to IoT projects development and maintenance,”

predicts TIA’s survey.

This means that an enterprise that can quickly and successfully implement the technology now will gain a competitive advantage. Such an enterprise will have at least two years of technological superiority over most competitors.

What Challenges May Enterprises Face While Adopting the IoT

Now let’s discuss what problems can arise for any enterprise implementing the IoT, and how they can be circumvented.

  • Inability to link all the data together and process it effectively

With more devices and systems connected, the larger data sets will have to be processed by enterprises using IoT solutions. Joe McKendrick, a Forbes technology columnist, believes that,

“Complexity is the greatest challenge. We’re talking about even “bigger” big data here, which could be overwhelming.”

Another problem with a large amount of data is that it will be difficult to track truly valuable information.

“People will have decide which pieces of data are really, really important, and is it worth the cost and time to try to capture everything,” says Joe McKendrick.

The problem of processing large amounts of data can be partly solved by services such as ParStream, a special solution that enables digital data analytics for complex IoT environments. ParStream was created just to help companies handle arrays of digital information and extract the most valuable data from them.

  • Incompetence in establishing same technology standards to make all connected devices ‘understand’ each other

The whole network based on IoT technology works as one living organism. It is not enough to make an enterprise process data received from all devices connected to the network. It is also important to make these devices understand each other.

David Roe, a technology expert and journalist, claims that,

“Right now though, IoT devices are not being configured to speak a single language. As yet here is no universally accepted communications standard that will enable all devices communicate.”

So how can this problem be solved?

Enterprises can use various services that were created to help multiple devices interact with each other. For example, Open Connectivity Foundation and Allseen Alliance developed a universal software framework that allows the connection of different IoT devices and ensures their interaction with each other.

  • Inability to deal with security and data privacy threats

Many experts consider the introduction of the IoT to be dangerous regarding security.

Duncan Jefferies, a London-based tech journalist, notes that,

“There are legitimate fears about security: in simple terms, the more smart devices and sensors you connect to the internet, the more potential there is for hackers to find a way into sensitive systems.”

Given that all the data of an enterprise will be linked to one other, even a small security hole is a potential threat to the entire business. First, information can end up in the hands of hackers who can do anything with it. Second, customers who see that an enterprise cannot ensure the safety of their personal data are unlikely to continue dealing with such an enterprise.

Is there any way to avoid fears and problems related to security during the adoption of the IoT?

“Unless these fears are properly addressed by device manufacturers and proponents of the IoT, they’ll continue to limit its development,” concludes Duncan Jefferies.

So when deciding on IoT adoption, it is better to consider one option — hire third-party experts to assist in the development and implementation of IoT solutions. According to TIA survey, 28% of enterprises rank system integrators as their top trusted choice of an IoT partner. Thus, it is possible to delegate this risky and challenging matter to companies that specialize in the implementation of new technologies and who have valuable experience in this area.

Conclusions

Despite the fact that more and more enterprises are using IoT technology, many of the difficulties associated with its implementation remain unresolved. This makes the adoption of the IoT a rather risky and unpredictable affair.

Enterprises should learn about the challenges of IoT adoption because, as they start to adapt this technology, they will need to know what problems they may face. In knowing how to deal with these challenges, enterprises will be able to surpass competitors who do not have this knowledge.

The main challenges associated with the implementation of the IoT are:

  • Inability to link all the data together and process it effectively
  • Incompetence in establishing same technology standards to make all connected devices ‘understand’ each other
  • Inability to deal with security and data privacy threats
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Artificial Intelligence: Powerful Examples Show How it Can Drive Your Marketing Strategy

Unless you’ve been marooned on a deserted island as devoid of modern technology as Robinson Crusoe’s, you can’t have failed to notice the arrival of Artificial Intelligence in virtually every aspect of our lives. No longer the stuff of futuristic movies, AI is everywhere today.

In fact, even when we’re not conscious of it, AI has become such a pervading presence in our everyday lives, it’s hard to turn on a computer, TV, phone or even a clothing iron without the strong possibility that “smart” technology is involved.

Giant corporations, such as Google, Microsoft, Amazon, Netflix, and a plethora of others employ AI in their products and services to simplify the lives of their clients.

One area where AI has particularly made significant inroads in recent years is in the field of marketing.

Enterprises that desperately need improvement and innovation in their marketing strategies and are struggling with key performance indicators are looking to Artificial Intelligence as the way forward.

In the article, we will explain what Artificial Intelligence is, and its applications in marketing throughout the whole customer cycle. You will discover some ways to improve your enterprise business by implementing AI innovations.

WHAT IS ARTIFICIAL INTELLIGENCE?

According to the most quoted definition by Russel and Norvig, the term Artificial Intelligence can be applied when technology is able to mimics “cognitive” functions that humans associate with the human mind, , such as learning and problem solving.

The term was coined at The Dartmouth Conference more than 60 years ago by computer scientist John McCarthy. Its meaning has widened since then, and now it is an umbrella term that covers lots of disciplines, from automatization processes to robotics.

In fact, the term is so broadly applied, people don’t always realize they are using AI technology. A Hubspot survey in Q4 2016 showed that, of 1,400 respondents from around the world, 67% were unaware that they were routinely using AI technologies.

The respondents were more than happy to admit they had used Siri, Cortana, or Alexa (voice recognition programs), but they realized these programs are AI-powered.

Growth in the AI sector eventually becomes a priority for most enterprises. A National Business Research Institute (NBRI) survey in 2016 showed that 38% of 235 organizations responding to the survey, were using AI technologies. And 26% more were planning to start using them by 2018.

When it comes to enterprises, growth in AI sector becomes a priority for most of them. National Business Research Institute (NBRI) survey held in 2016 showed that 38% of 235 organizations that have participated in it, were using AI technologies.

That means 62% to that survey were ready to embracing the new world of AI-driven technologies, recognizing their importance and helpfulness in many areas of business, including the marketing sector.

WHAT CAN AI DO FOR MARKETING?

AI has become so integrated into marketing today, we can see applications of it in every stage of customer’s journey. To explain, we will use the so-called RACE funnel developed by SmartInsights in 2010.

RACE covers the full customer lifecycle, which each letter standing for one part of the cycle:  Reach – Act – Convert – Engage. Below, we’ll describe the role of each of these steps in building a marketing strategy and discuss how AI can help.

Reach

When we speak of how to reach potential customers, we mean content marketing, search engine optimization, and other techniques that help your company attract buyers, so they’ll  begin their journey with you.

AI can help in this process. Enterprises mostly use AI to help with creating and curating content, some also do SEO-optimization for their website that considers the importance of voice search.

1) Content Making

Robots can’t exactly create Pulitzer Prize-worthy pieces of journalism, but they’re not bad at combining information and structuring it into nice report articles. They work just fine for putting together something like a Fantasy NFL game report, or presenting financial data.

The newspaper USA Today uses Wibbitz, AI-driven software, to create some of its video content; the Reuters service employs a prediction tool called News Tracer that works with Twitter and helps to determine whether a story is credible based on users’ reactions.

Buzzfeed has a tool called Buzzbot that is able to collect information from on-the-ground sources at news events.

There is also a writing program, WordSmith, that produced 1.5 billion pieces of content in 2016 alone. You can join 400,000 users that are already utilizing WordSmith to, for instance, to see if content created by this program is going to be useful to your brand.

2) Content Curation

When it comes to content curation, the most obvious example of AI’s usefulness is Netflix. After you’ve finished watching a movie or TV series, Netflix’s algorithms help it “learn” your preferences, and it will offer you something similar to the content you’ve just watched.

The same principle can be applied to any subscription-based business. By analyzing a user’s preferences, the algorithm can give recommendations tailored to each user.

Once you link one piece of content to others on any subject, your presence online grows.

3) Voice Search

You are no doubt familiar with Siri (Apple), Alexa (Amazon), Cortana (Microsoft) and probably some others. Some people communicate with voice search systems more often than they do with distant relatives.

Soon more than half of searches online will be made with the help of voice.

Businesses today need to build an SEO strategy that considers the fact voice will prevail over typing in the near future. This is an absolute necessity. Your brand will be able to gain traffic with the carefully designed help of Amazon, Apple and Google AI-driven tools.

Act – You have attracted visitors, now make them aware of your product.

  • Predictive Analytics

Once you have reliable data, you’ll be more able to predict what will happen in the future — for example, what is the optimal pricing for your product that will bring in customers and encourage future purchases?

Some 58% of enterprises that use AI in the marketing strategies employ it in their predictive analytics, according to the above-mentioned NBRI survey.

AI-driven tools are invaluable in dealing with big data. IBM Predictive Analytics as well as Google Cloud Prediction API are the best known software systems, but a growing number of companies are offering AI tools for this purpose.

Keep in mind that the more precise the data is, the better the predictions are going to be.

  • Ad Targeting

According to Technopedia, ad targeting is meant to deliver ads automatically by using specialized software and algorithms that choose where and when to place ads depending on the user’s data.

Facebook is doing pretty well in quarterly revenue, making $9 billion in Q2 2017. The figure grew from $1.5 billion back in 2013, when the company began utilizing Lookalike Audiences, an AI-driven social network editor.

Lookalike Audiences allows advertisers to reach customers who are similar in important ways to current customers in their base. It also provides a way to present those customers with the right ad at the right time. These optimizations can make a huge difference to a company’s cash flow.

Convert

Now it’s time to turn visitors into customers.

  • Dynamic Pricing

Online retailers use collected data to determine whether the buying audience is responsive to special offers. AI algorithms can help you with the analysis.

Uber, a business that has struggled at times recently, has been heavily criticized for using dynamic pricing, making it more expensive to get a ride at times of high demand, or in areas where fewer drivers are available.

This may be a profitable practice, but it comes at the price of being accused of gouging customers and increased ill-will.

  • Chatbots

Chatbots don’t directly increase conversion rates, but they do make for a better overall customer experience and help build relationships between enterprises and their customers.

The bot never sleeps, and it does not make customers wait. It is never rude or impatient. It also saves data collected in communications with customers that could be used in future. Communication with a “smart” chatbot can sometimes be more pleasant than the one with a real human being.

The Messenger Platform from Facebook is perhaps the most famous tool for creating a chatbot there is.

Engage

Machine learning is extremely helpful with marketing automation. Data analysis provided by AI will help you reach your customers at the right moment with the help of most effective channel.

Predictive analytics will help you send a dynamic email with the exact category, size, and color of an item your customer will be interested in.

This part of customer’s journey is closely connected with the “Act” part of the customer journey. At least, from the point of view of implementing Artificial Intelligence.

CONCLUSION

AI can be extremely helpful in achieving your key performance indicators when it comes to marketing. Not innovating in this area can quickly become an issue for marketers, as outdated methods just don’t work the way they once did.

AI is closely connected with marketing and can be very helpful to marketers at its current stage of development. The job of marketing manager is among the least likely to be replaced by Artificial Intelligence, according to Hubspot.

The responsibilities of marketing managers include data interpretation, trend monitoring, and campaign analytics. Al is a long way from being ready to replicate human knowhow in performing these duties.

But AI can be extremely helpful in organizing the work processes of human beings who handle these activities on a daily basis.

Don’t hesitate to share your opinions on these examples of AI in practical use, and please let us know how your company applies Artificial Intelligence in your marketing strategy.

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IT Marketing: What Every Technology Services Company Should Know for Growth

IT has been a growth industry for decades, but it’s also one that has a rapid churn of ideas. Staying ahead of the pack means that technology companies have to know how to grow their businesses while staying adaptable. A lot of this comes down to good marketing and a well managed wordpress hosting plan. IT firms wishing to build effective marketing campaigns should consider the following areas:

Do the Research

Tech service companies are used to doing extensive research to determine their target audience. According to a report issued by Hinge Research Institute, over 83% of IT firms conducted frequent research on those already in or those who may be a part of their potential target audience in 2016 and 2017. Conducting regular research lets you know what your customers are looking for. This information feeds into the rest of your marketing strategy, from PPC management to search engine optimization. B2B customers especially need to have a hook presented that they can hang their needs on. This can’t be done through guesswork. Audience research should be an ongoing project by IT marketing teams.

Have An Impressive Website

If you are in the IT industry, you understand that your web presence serves as a kind of virtual business card. Your website needs to give a great first impression. Customers on your site should be able to easily access important links and information, including an FAQ, products and services page, about page, testimonials, customer service information. Don’t forget to include social media links as well. It’s also a good idea to make certain that your webpage not only looks good on a desktop machine but is also optimized for mobile users. In fact, Google has been making moves that could put mobile site versions as the canonical version of a website. Therefore, mobile-friendliness and site speed are among the most important technical factors for modern search engine optimization and creating a positive first impression for smartphone users. Most websites do not perform optimally as is. A web design company with experience knows very well about the various plugins and 3rd party tools to integrate into your website to enhance speed and security. So, a website design company knows about these things very well. That means you’ll get a website that works smoothly without any bugs when someone browses it. When you go an extra mile to hire the top web designing company, they’ll develop an attractive website for your company that will help in increasing visitors.

Cultivating Visible Experts

A big part of customer education means having experts on your team. Build up the presence of these individuals within your organization and in your industry by regularly releasing valuable and actionable content written by them. This content can include blog posts, instructional videos on YouTube which may include how-to’s or tips that can be linked to your company webpage. You can also hire an outside writer to write on their behalf. Over time, and with quality content, your company expert will start getting recognition. They might even get invited for speaking engagements and can bring even more business and conversions to your business through networking. Then remember that you can also choose to monitor PC activity of remote workers as many will not be doing what they should.

Search Engine Optimization (SEO)

According to a search engine optimization company, today’s search engine optimization techniques are not the same as they used to be even just a few years ago. Some of the tricks that were used in the past to gain top placement can end up doing more harm than good. You stand a better chance of getting top rankings and visibility by having the right SEO agency and by knowing what the rules are and watching how keywords shift as the IT sector changes. Using PPC management tools can be instrumental in finding which keywords are the most effective for your SEO efforts.

Content Marketing

Beyond expert posts, offering content that educates and engages your audience is a great way to fuel growth. Blog posts can be used to answer the most frequent or current questions that your target audience is asking. Educating visitors about your product through the use of tutorial videos can demonstrate your offering in a way that’s easier to grasp. By offering free reports, eBooks and webinars in exchange for a name and email address, you can instill more trust and obtain information that potentially will help you to nurture them into becoming a new client. InSync Media Marketing Agency have been helping e-commerce companies with brand awareness and digital marketing

Social Media

Social media is one of the most important ways for businesses of all types to gain more customers and encourage growth. Having a page on Facebook for your business encourages potential customers to ask you questions quickly and get direct answers. Customers will also try to engage your company on other sites such as Twitter and LinkedIn. If you have customers trying to engage you on these platforms, you need to be out there meeting them.

Create Animated Infographics and Explainers

Research has shown that content that contains infographics are shared 2.3X more often over social media than any other type of content. Animated infographics and explainer videos can be even more effective in getting viewer’s attention, will fit just about any topic, can explain complex concepts well, and are relatively inexpensive to produce. IT companies, for better or worse, need to look like they are on top of all things IT, not just their field of specialization. A modern and technically-savvy website using these features are a key part of attracting and retaining leads. Consider how you can improve on these factors over 2018 so your business can continue to grow.

Always use the online HTML Editor to compose the content for your website easily.

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Why Your Last Social Media Campaign Failed

Have you found that using social media marketing to grow your business is proving to be difficult? You’re not alone. In fact, research shows that around 60% of small businesses are disappointed with the results of their social media marketing. Let’s dive into 6 reasons why your last social media campaign failed and how you can fix it for the next campaign.

1. Lack of Clear Objectives

A proper strategy should always be in place when planning a social media campaign. Without clear, defined goals, there will be no way to measure the success of your marketing efforts. For example, if you’re running a social media campaign to build your email subscribers list but are expecting an immediate ROI, you’re likely to be disappointed with your results. Always make sure your goals and tactics line up.

2. Proper Tracking Isn’t Set Up

One of the powers of digital marketing is the ability to set up tracking pixels to measure campaign results over time. Whether you’re running organic or paid social media campaigns, make sure you have the proper pixels installed on your website and landing pages. These can vary depending on what platform you use, but you can start with the Facebook pixel and Google Analytics, to get you on the right path.

3. Not Monitoring Your Campaign

This should go without saying, but social media campaigns are not often something that you can just set and forget. Just like your content strategy, you need to stay on top of your campaigns to measure key performance indicators. Depending on your campaign, some key metrics include cost per lead, cost per click, reach, and obviously, the amount of your budget spent.

4. Ignoring Your Social Media Campaign Data

By monitoring your campaign, you’ll also be able to hone in on how your target audiences are responding to your content. Ignoring customer data is digital marketing suicide. Along with powerful tracking pixels for measurement, social media platforms offer a powerhouse of robust data tools to help you find your ideal customer. Spend time researching your audience using Facebook’s Audience Insights tool to start.

5. Offer/Audience Mismatch

As you learn more about your audience, you might find that your last social campaign failed due to an offer that just wasn’t appealing to them. Tweaking your offer based on your customers’ pain points and desires, whether it be a free trial, discount, or special deal. By doing so, you’ll be likely to see greater success in your next campaign.

6. Not Retargeting or Following Up

Last but certainly not least, it’s important to remember that any branding or marketing sometimes requires a few touch-points before a lead will convert into a customer. Failing to use retargeting ads or a follow-up email sequence can seriously impact your campaign. When you retarget or follow-up via email, your new warms leads are more likely to turn into sales.

Get Your Social Media Marketing On Track!

Getting these 6 elements in line is likely to put any social media campaign on the road to success. Check out our blog for more insights on how to get social media working for you. Ready to launch your brand into the digital space, but not sure where to start? Contact our team and let’s partner up to achieve your goals!