In general, a Knowledge Base is a centralized repository for information: a public library, a database of related information about a particular subject, could all be considered to be examples of knowledge bases.
In relation to Information Technology (IT), a knowledge base is a machine-readable resource for the dissemination of information, generally online or with the capacity to be put online.
An integral component of knowledge management systems, a knowledge base is used to optimize information collection, organization, and retrieval for an organization, or for the general public.
A detailed knowledge base, explaining all of the terminology used within our services pages could be linked anytime we use a term that visitors may not understand or be familiar with. It can also be another huge tool for our SEO, as we can constantly use it to link within our blog and forum posts. Useful information is always popular.